How we do business is as important as what we do. We seek to build trusting and lasting relationships with all our customers to generate value in society and deliver high quality services.
The scale of our operations makes this all the more important. We serve customers ranging from individuals to the largest of companies. We are committed to conducting our business in a way that delivers fair value to customers and strengthens our communities.
We also recognise the significant role that plays in tackling challenges such as climate change. We are strengthening our ability to takecare of customers, and believe this will be a source of long-term advantage for our business. We are also committed to helping enable a transition to a low-carbon economy through our business activities and our own operations.